Online Review Management Services for SMBs

Attract More Reviews.

Managing and listening to feedback should be an important part of your online presence, no matter what your business is. Bad reviews will tarnish your image, so it is important to take the time to inspire good reviews and respond to negative comments.

On a variety of online platforms, like Google, Facebook, Yelp, and even your own website, people can post reviews. And feedback will make or break your business, because before making transactions, so many customers look for online reviews.

Understanding how to handle and respond to both positive and negative feedback is vital to your market success.

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Explore Review Management Plans

1 LOCATION

  • 1 location

  • Up to 100 emails per location sent daily

  • Custom review generation campaign

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2 SOCIAL NETWORKS

  • 2-3 locations

  • Up to 100 emails per location sent daily

  • Custom review generation campaign

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3 SOCIAL NETWORKS

  • 4-5 locations

  • Up to 100 emails per location sent daily

  • Custom review generation campaign

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Why Use Online Review Management Services?

If you’re a small company, an expanding company, or an internationally-reached mid-sized enterprise, online review management systems provide several advantages. Why? Why? Recommendations are a central component of the industry today, with 80% of consumers referencing recommendations to change their minds on a buy.

That’s why we have collected seven of the most persuasive arguments for engaging in the management of online review:

Expand Your Unique Selling Points

One of competent web review management’s most impactful findings is that it extends your special selling points (USPs). By earning more genuine reviews from your clients, as well as suggestions, you are demonstrating the market value of your brand.

Feedback from your customers also helps you to fix flaws in your programmes or goods. For example, if you offer HVAC services, and clients mention that technicians come after the planned appointment time, you can work to solve the problem.

Expand Your Unique Selling Points

Maximize Your Team’s Time

Another value of specialist online evaluation management systems is that they optimize the time on the staff. Your business needs to invest in tracking web feedback, no matter what your industry. If that’s by a member of an in-house team or an outside organization, you need to handle your image online.

Enhance Your SEO Strategy

In today’s digital world, it is important to have a presence online. If you’re a brick-and – mortar company or an eCommerce shop, customers are using the Internet to study, discover and compare businesses. In fact, 80% of users begin their product analysis online. That’s why it’s important to create and expand an online presence, which is why more businesses are investing in search engine optimization. And what’s SEO? It’s of course an umbrella of tactics that boost the organic search results rating.

Build Your Social Following

With 74 percent of people dependent on social media for guidance on their shopping choices, it is shocking that in their corporate plan, only 26 percent of businesses use social media. That means many companies including the rivals are losing out on the social media gains.

  • Connecting with your current clients

  • Meet the goal crowd

  • Continue to involve new and potential clients

  • Share updates from businesses, blog entries, and more

We can guide them to include some examples of pages:

  • To Tweet

  • Google My Company

  • Yelp Yelp

  • Yeah, yeah,

  • GlassDoor

You create trust in potential clients as the company receives more feedback from happy customers.

Grow Brand Awareness

Is there another reason to engage in handling public reviews? Label knowledge. It’s a struggle to create brand equity in today’s dynamic environment, which is necessary if you want to gain an industry-leading NPS. However, it is important that the brand recognition that you achieve is optimistic and not negative.

Increase Sales and Revenue

The ability to improve your total revenue and profits is a motivator for many organizations to embrace online review management services. It can also lead to an increase of your lead efficiency, which optimize the effort of your staff when it comes to producing quotations or pitching consumers.

Improve Your Company Services

It is worth emphasizing this advantage of online feedback again, as discussed earlier. By engaging in the management of online reviews, your company will obtain useful insight into optimizing your brand, which is necessary if you want to stay competitive.

“Visual Kiwi gives me full support for monitoring and enhancing my amazon product optimization for almost a year. As a result, I see higher rankings on Amazon search, and they are showing me more potential sales.”

Shobanaa
B&B Organics

VisualKiwi Review Management Services

Our review monitoring pricing packages allow you to choose a plan that’s right for your business goals. And our reputation management experts will help you manage and respond to reviews to attract more customers and keep people coming back to your business. Don’t have a review management system in place? Your online reputation could be suffering. Keep reading to find out how to leverage reviews to benefit your business.

Features Single Location Plan 2-3 Locations 4-5 Locations
Number of stores or locations 1 2-3 4-5
Includes sites: Google Places, Facebook, & Yelp
Email alerts sent for new reviews received across platforms
One-time standard operating procedure response guide for positive reviews
One-time standard operating procedure response guide for negative reviews
Monthly reporting on review response performance
Routing of negative reviews and consultation on responses 10/month 10/month 10/month
Testimonials collected via templated landing page with custom links for each location
Different positive vs. negative feedback flow
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Have even more locations?

Check out our expanded pricing for Review Management below for companies with more than 5 locations:

Features 6-10 Locations 11-25 Locations 26-50 Locations 51-75 Locations 76-100 Locations
Access To All Features Listed Above
Initial campaign investment Contact Us Contact Us Contact Us Contact Us Contact Us
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How Does Visual Kiwi’s Online Review Management Service Help You?

We deliver an online review management tool that is robust and affordable. In this strategy, logging in at the online rating management is smooth. If you are a consumer who uses our other digital marketing services, such as SEO, PPC, and Content marketing:

  • We learn your market

  • We’ll import your subscriber e-mail list

  • We build custom email surveys

  • We have an email routine configured

  • We are evaluating your conclusions

3 Tips to Get Anonymous Feedback

  • Keep upbeat

  • Check for answers

  • Make an attempt to answer,

Why Pick Visual Kiwi as Your Partner?

  • A customer satisfaction rate of almost 100%

  • Revenue-driven results for clients

  • A committed project manager

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please read our:

INDUSTRY-LEADING 1,020 TESTIMONIALS
VisualKiwi Agency Rating: 4.9 out of 5 with 267 ratings

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“Visual Kiwi brought us to the top of Google in record time, providing instant credibility and recognition to our new domain and brand. Much more effective in the long-run than wasting hundreds on Adwords, yielding free targeted traffic and customers on a daily basis. The service pays for itself over the course of a few months and the staff is very professional and easy to work with.”

Chris B
Founder, Leading Roofing Agency

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