Online Review Management Services

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Managing and listening to feedback should be an important part of your online presence, no matter what your business is. Bad reviews will tarnish your image, so it is important to take the time to inspire good reviews and respond to negative comments.

On a variety of online platforms, like Google, Facebook, Yelp, and even your own website, people can post reviews. And feedback will make or break your business, because before making transactions, so many customers look for online reviews.

Understanding how to handle and respond to both positive and negative feedback is vital to your market success.


From start to finish, our experience with Visual Kiwi was nothing short of fabulous.

Manigandan C

Founder & CEO of RK Solutions

Why Use Online Review Management Services?

If you’re a small company, an expanding company, or an internationally-reached mid-sized enterprise, online review management systems provide several advantages. Why? Why? Recommendations are a central component of the industry today, with 80% of consumers referencing recommendations to change their minds on a buy.

That’s why we have collected seven of the most persuasive arguments for engaging in the management of online review:

Expand Your Unique Selling Points

One of competent web review management’s most impactful findings is that it extends your special selling points (USPs). By earning more genuine reviews from your clients, as well as suggestions, you are demonstrating the market value of your brand.

Feedback from your customers also helps you to fix flaws in your programmes or goods. For example, if you offer HVAC services, and clients mention that technicians come after the planned appointment time, you can work to solve the problem.

Expand Your Unique Selling Points

Maximize Your Team’s Time

Another value of specialist online evaluation management systems is that they optimize the time on the staff. Your business needs to invest in tracking web feedback, no matter what your industry. If that’s by a member of an in-house team or an outside organization, you need to handle your image online.

Enhance Your SEO Strategy

In today’s digital world, it is important to have a presence online. If you’re a brick-and – mortar company or an eCommerce shop, customers are using the Internet to study, discover and compare businesses. In fact, 80% of users begin their product analysis online. That’s why it’s important to create and expand an online presence, which is why more businesses are investing in search engine optimization. And what’s SEO? It’s of course an umbrella of tactics that boost the organic search results rating.

Build Your Social Following

With 74 percent of people dependent on social media for guidance on their shopping choices, it is shocking that in their corporate plan, only 26 percent of businesses use social media. That means many companies including the rivals are losing out on the social media gains.

  • Connecting with your current clients
  • Meet the goal crowd
  • Continue to involve new and potential clients
  • Share updates from businesses, blog entries, and more

We can guide them to include some examples of pages:

  • To Tweet
  • Google My Company
  • Yelp Yelp
  • Yeah, yeah,
  • GlassDoor

You create trust in potential clients as the company receives more feedback from happy customers.

Grow Brand Awareness

Is there another reason to engage in handling public reviews? Label knowledge. It’s a struggle to create brand equity in today’s dynamic environment, which is necessary if you want to gain an industry-leading NPS. However, it is important that the brand recognition that you achieve is optimistic and not negative.

Increase Sales and Revenue

The ability to improve your total revenue and profits is a motivator for many organizations to embrace online review management services. It can also lead to an increase of your lead efficiency, which optimize the effort of your staff when it comes to producing quotations or pitching consumers.

Improve Your Company Services

It is worth emphasizing this advantage of online feedback again, as discussed earlier. By engaging in the management of online reviews, your company will obtain useful insight into optimizing your brand, which is necessary if you want to stay competitive.

Learn How We Have Helped Leading Organizations

Read More Case Studies

How Does Visual Kiwi’s Online Review Management Service Help You?

We deliver an online review management tool that is robust and affordable. In this strategy, logging in at the online rating management is smooth. If you are a consumer who uses our other digital marketing services, such as SEO, PPC, and Content marketing:

  • We learn your market
  • We’ll import your subscriber e-mail list
  • We build custom email surveys
  • We have an email routine configured
  • We are evaluating your conclusions

3 Tips to Get Anonymous Feedback

  • Keep upbeat
  • Check for answers
  • Make an attempt to answer,

Why Pick Visual Kiwi as Your Partner?

  • A customer satisfaction rate of almost 100%
  • Revenue-driven results for clients
  • A committed project manager

“Visual Kiwi gives me full support of monitoring and enhancing my website for almost a year now. As a result, I see more and more higher rankings for my site, and they are showing me more potential visitors. ”

Gleb Dolskiy

APJ Ambulance, Founder